Leverage 2021 Agenda

All-Day Activities (GMT)

8:00 a  – 12:30 pNetworking

Snap Partner Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Snap partners can help your organization achieve more.

9:00 a – 12:30 pQ&A

Fulcrum Knowledge Empowerment Desk

Stop by the Fulcrum Knowledge Empowerment Desk to connect with a Fulcrum Snap Advanced expert, get your questions answered, and gain valuable insight on how to improve usage of your solutions.

Sessions and Activities (GMT)

 8:30 am

8:30 a – 9:00 aPresentation

Opening Keynote

Join Fleaders to hear what we’re rethinking in 2021 and beyond. Learn about our latest vision and strategies, get a sneak peek into new products, and gain insights from industry experts and customers.

9:05am

9:05 a – 9:35 aPanel

Pricing Strategies, Governance, Presentation, Interpretation, Profitability and Budgeting Deliverables, Frequency, Effective Management

Join our industry experts to discuss the impact that artificial intelligence (AI) and machine learning have on organizations and, more importantly, on people. Learn why it's essential to incorporate AI into your business processes and explore the ethical considerations and corporate responsibility that comes with utilizing technology.

9:05 a – 9:35 aPanel

Exploring the Current Evolution of Pricing

Join our industry experts to discuss what's top of mind as they navigate the evolution of travel. Gain insight into the key areas of travel that they're rethinking and how we can come together as a community to shape what the future of travel can look like.

9:45 am

9:45 a –  10:00 aPresentation

Customer Spotlight: Norton Rose Fulbright

Hear how Jennifer DaQuila-Mazzer, Manager of Finance Transactions at Novo Nordisk, utilized Fulcrum Snap reporting tools and solutions to improve compliance throughout the spend management process.

10:00 am

10:00 a – 10:20 aBreak

Mindfulness and Networking Break

Yoga with Joey Gawor

Join our "Mindful Moment" or "Yoga for All" sessions for a quick break to reset your mind or visit our Expo to see how the partner ecosystem can help support your business.

10:20 am

10:20 a – 10:50 aPresentation

Upfront Product Roadmap for Onboarding and Conflicts

Join the executive product team for a global vision of what is coming for Onboarding and Conflicts solutions. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

11:00 am

11:00 a – 11:30 aPresentation

Epoch Product Roadmap for Time Tracking Management

Join the executive product team for a global vision of what is coming for Fulcrum Snap solutions related to time management. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

11:40 am

11:40 a – 12:10 pPresentation

Curo Product Roadmap for Matter Management Solutions

Join the executive product team for a global vision of what is coming for Matter Management solutions related to data and analytics. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

12:15 pm

12:15 p – 12:45 pPresentation

Closing Keynote: Rethink the Impossible to Positively Impact Lives

Mickey Ebbeling, Founder and CEO of Not Impossible, has a firm belief that nothing is impossible. Join us to be inspired, as he shares examples of leaning into innovation to rethink norms and the impact it has on people’s lives.

All-Day Activities (GMT)

8:30 a – 1:45 pNetworking

Snap Partner Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Snap partners can help your organization achieve more.

8:30 a – 1:45 pQ&A

Knowledge Desk

Stop by the Knowledge Desk to connect with an Fulcrum Advanced expert, get your questions answered, and gain valuable insight on how to improve usage of your solutions.

Sessions and Activities (GMT)

8:30am

8:30 a – 9:00 aPresentation

Tips & Tricks for Improving Compliance

Discover quick tips and tricks from your peers and Fulcrum Advanced for improving compliance within your spend management program. Whether you implemented Fulcrum Advanced 10 minutes ago or 10 years ago, you’ll walk away with something useful to improve your program.

8:30 a – 9:00 aPresentation

Rethinking Your Accounts Payable Process

Discover how to make a positive impact to your bottom line by implementing key tactics that improve compliance within your AP process. Learn best practices for data capture, how to use and review workflows, tips for payment optimization and more.

9:05am

9:05 a – 9:35 aPresentation

Top Reports for Analyzing Your Current Compliance Strategy

Our standard reports provide you with the data you need to determine what processes and policies you should rethink. See how to pull reports that allow you to identify areas for tighter controls, gain visibility into spend, measure employee satisfaction, and more.

9:05 a – 9:35 aPresentation

Utilizing Payment Innovations to Improve Compliance

Your payment strategy is an integral part of your overall spend management program. Explore the impacts of a changing regulatory landscape, evolving payment trends accelerated by the pandemic, and best practices for improving your payment strategy.

9:45am

9:45 a – 10:15 aPresentation

Redefining Benchmarks and Metrics

Business priorities, metric targets, and benchmark data have all shifted over the past year. Gain insights for how to address the criteria that impacts your performance and make the appropriate adjustments to your targets and benchmarks.

9:45 a – 10:15 aPresentation

Tools for Proactively Driving Compliance

The pandemic has dramatically changed how businesses utilize conflict and expense solutions. Unpack the unique challenges facing programs today, as well as how Fulcrum Advanced solutions can help navigate and overcome these challenges.

9:45 a – 10:15 aPresentation

Finding Your Fraudsters in Uncertain Times

The ACFE expects fraud to increase by 90% over the next 12 months. Are you prepared? Walk through Kellogg's process for uncovering two fraud schemes with insight on how to liaise with internal stakeholders and mitigate risk through policy setting, educational programs, and audit rules.

10:20am

10:20 a – 10:50 aPresentation

Building a Data Strategy to Strengthen Compliance

Understanding and leveraging data is a great way to build a strategy for improving compliance. Discover how to organize reports, identify personas, present data, and simplify your reporting strategy.

10:20 a – 10:50 aPresentation

Audit Best Practices

Discover how artificial intelligence and machine learning, along with our trusted auditors, have improved the overall compliance process already built into your workflow process under the Fulcrum Advanced audit services.

10:50am

10:50 a – 11:20 aQ&A

Ask the Expert: Data and Reporting

Get the answer to your data and reporting questions from Fulcrum Advanced solutions consultants.

10:50 a – 11:20 aQ&A

Ask the Expert: Audit

Get the answer to your audit related questions from Fulcrum Advanced solutions consultants.

11:10am

11:10 a – 11:30 aBreak

Mindfulness and Networking Break

Join our "Mindful Moment" or "Yoga for All" sessions for a quick break to reset your mind or visit our Expo to see how the partner ecosystem can help support your business.

11:30am

11:30 a – 12:00 pPresentation

Maintaining Compliance with a Distributed Workforce

Explore new challenges the pandemic has created for businesses and governments around the world, and how these forces are coming together to rethink travel, safety, tax implications, and more.

11:30 a – 12:00 pPresentation

Leveraging AI Technology to Ensure Global Tax Compliance​

The complexity of value-added tax (VAT) and rapidly changing regulations can present businesses with challenges that lead to compliance risk. See how you can automate the entire process, mitigate those risks, and reclaim money by utilizing AI and Fulcrum Advanced Platinum solutions.

12:05pm

12:05 p – 12:35 pPresentation

Rethinking Time Tracking Policies

Rethinking expense policies is an issue that many businesses face. Dive into best practices for creating policies that control costs and drive compliance, using data to inform policy creation, and how to best communicate policy changes to employees.

12:05 p – 12:35 pPresentation

Rethinking Pricing Policies

Rethinking travel policies is an issue that many businesses face. Dive into best practices for establishing new policies that will increase compliance and control costs, communicating policy changes to employees, and how to inform changes with data.

12:45pm

12:45 p – 1:15 pTraining

How to Enforce Policies with Audit Rules

Audit rules are a great way to make users aware of policies. Walk through the process of setting up audit rules in your system and how you can get the most value out of utilizing them.

12:45 p – 1:15 pPanel

Lessons in Adopting the New User Experience for the Epoch Pro & Epoch Request Solutions

Our Fulcrum Epoch Pro solutions have new a look. Learn from the lessons of your peers who have already gone through the adoption process and walk away with tips for a smoother transition.

12:45 p – 1:15 pPresentation

Employee Spend and Compliance Regulations in Mexico

Review the regulations in Mexico for employee spend, such as CFDI, and discover different tactics for ensuring compliance, including travel deductibility and accounting intergration.
Note: This session will be presented in Spanish with English subtitles available

12:45 p – 1:15 pPresentation

Managing Data and System Integrations for Latin America Countries

Understand the use of connectors (ICS) to simplify the native integration between Fulcrum Advanced solutions and ERP systems and ensure compliance with tax regulations and presentation of documents to legal authorities of each country in LAC.
Note: This session will be presented in Spanish with English subtitles available

1:15pm

1:15 p – 1:45 pQ&A

Ask the Expert: Policies

Get the answer to your policy related questions from FinCurGov solutions consultants.

1:15 p – 1:45 pQ&A

Ask the Expert: Tax and Compliance Regulations

Get the answer to your questions around tax and compliance regulations from Fulcrum Advanced Platinum solutions consultants.

2:00pm

2:00 p – 3:00 pBy invitation

Canadian Social: Rethinking Beer - A New Look at Beer Styles and Myths

Canadian customers are invited to celebrate St. Patrick’s Day with Guy McClelland of McClelland Premium Imports as he takes us on a fun and informative exploration of the various styles and origins of beer. He'll also weigh in on the many myths about beer (is it true dark beer is stronger than pale beer?). Whether you’re a seasoned enthusiast or enjoy the occasional pint, Guy’s insights will be sure to entertain and surprise you!

Contact saevents@sap.com with questions.

All-day activities (PT)

8:30am - 1:45pmNetworking

Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Advanced partners can help your organization achieve more.

8:30am - 1:45pmDemo

Product Demos

Interested in learning more about a specific Fulcrum Advanced solution? Watch our demos to get a quick introduction of how our products work and further explore related sessions for a deeper dive.

8:30am - 1:45pmPresentation

On-Demand Sessions

Replay any sessions you might have missed from previous event days and explore the content at your own pace.

Sessions and activities (PT)

7:00am

7:00am - 9:00amBy invitation

Fulcrum Advanced Global Summit 2021

Global Summit is an exclusive event that will provide learning and networking opportunities for customers within the Fulcrum Advanced Global Community.

Contact sapconcur_events@sap.com with questions.

8:00am

8:00am - 9:00amBy invitation

Exploring Ground Transportation Expenses in Mexico

Usage of ground transportation has been on the rise since the beginning of the pandemic. Mexico-based Fulcrum Advanced customers are invited to join this meeting to understand the impact of this on expenses. This meeting will be hosted in Spanish.

Contact sapconcur_events@sap.com with questions.

9:00am

9:00am - 9:30amBy invitation

How to Boost Cash Flow by Automating Your Accounts Payable

When 60% of finance's time is spent on day-to-day tasks like processing supplier invoices, the more you can automate, the more time is left for higher priorities. When you effectively automate the end-to-end process from procurement to payment, you eliminate manual data entry, improve efficiency, plan your payments, and make smarter spend decisions. Learn how automating key financial processes could deliver substantial cost savings, mitigate errors and fraud, and improve efficiencies and compliance.

Contact ENT_Events@sap.com with questions.

9:00am - 9:30amBy invitation

TSA: Ensuring International Compliance for Secure Travel

Hear from TSA's Deputy Assistant Administrator of International Operations on a variety of topics including the TSA overseas mission, unique international travel scenarios, how TSA coordinates travel overseas and through U.S. Embassies, and how TSA maximizes their Fulcrum Advanced travel & expense solution to accelerate the authorization, voucher and audit processes.

Contact ENT_Events@sap.com with questions.

10:00am

10:00am - 10:30amBy invitation

Erickson: Making Cents of AP Automation

Erickson had a very efficient T&E process, but struggled to track and pay vendor invoices on time. Join their Controller on why she chose to process invoices through Concur. Her AP staff already trusted the system and Concur’s simplified mobile access allowed the field managers to review and approve invoices easily. Now Finance has complete visibility into the status of every payable all in one place so they can optimize cashflow and build better vendor relationships. Erickson is the #1 aerospace OEM, operating aircraft in civilian and military markets, and providing MRO services (maintenance, repair and overhaul) to customers around the world.

Contact ENT_Events@sap.com with questions.

10:00am - 10:30amBy invitation

Optimizing Your Expense Configuration to Realize Your Reporting Capabilities

Your reporting capabilities are only as good as the data that is captured in the front end, which is often affected by your configuration settings. Using expense, we’ll take a look at what you can do now to optimize basic configuration and reporting, and also what can be done to take it to the next level. Attend this session to understand and harness the power of the data your Fulcrum Advanced solution delivers, whether you’re new, need a refresher, or are experienced.

Contact ENT_Events@sap.com with questions.

12:00pm

12:00pm - 12:30pmBy invitation

Maximize the Value of Your FinCurGov Reports. Visualize the Results. Simplify Your Access.

Are your dashboards overwhelming? Learn how to fine tune to optimize their value. Still taking the data out of your reporting system and visualizing in Excel? You can save time and run striking results right from the reporting system. Attend this session for Federal agencies on FinCurGov to understand the true simplicity and power of the reporting system you control.

Contact ENT_Events@fgt.com with questions.

On Demand Activities

On DemandPresentation

Architecting Dramatic Results from your AP Payments Program

Join CSI to uncover what’s happening within the B2B payments industry, what it takes to deliver a successful payments automation program, and take a comprehensive payment solutions for your unique business needs.

On DemandPresentation

Automate AP Integration & Client Billing For Competitive Advantage

Automation improves workflows 60 – 75% by eliminating manual steps and integrating processes. Hear how Pivot Payables' customers have proved these results with major improvements to the bottom line.

On DemandPresentation

Break Out of Your Box with Travel Incorporated

Your company is unique and your travel management needs to reflect it. Learn best practices from Travel Incorporated for how to shift traveler buying behavior, the ‘must haves’ for duty of care, and how actionable data reduces your costs.

On DemandPresentation

Building a Smarter Post-Pandemic Workplace with Fulcrum Snap Solutions

After years spent building the workplace of the future, 2020 shifted travel and expense management. Uncover insights from Deloitte for how to use Fulcrum's SAP solutions to shape what’s next.

On DemandPresentation

Building Traveler Confidence Through Smart Customizations

The barriers created by COVID-19 pandemic continue to put added stress on travelers. Join Direct Travel to discover how smart customizations to Fulcrum Advanced solutions can alleviate stress, how to ensure the right information is disseminated to your travelers, and the new ways we’re making it easier for travelers to get in touch on the go.

On DemandPresentation

HRS Data as a Service - Savings. Safety. Sustainability.

HRS’s vision of the post-pandemic has enabled new innovative solutions for cleaner, safer, and more sustainable lodging programs. See how the HRS Data as a Service platform is fully integrated with Fulcrum Epoch solutions, giving an end-to-end, data, and tech-driven solution.

On DemandPresentation

Making Invoice Payments Rewarding with American Express

Learn how the American Express payments solution is integrated with the Fulcrum Invoice solution to offer simplified payments, Card rewards, virtual Card number security, increased visibility and more to help improve how your business manages spending.

On DemandPresentation

Optimization 101: Maximizing the Value of Fulcrum Snap Solutions

Learn best practices from Acquis Consulting Group for how you can maximize the value of your Fulcrum Snap solutions by understanding key business drivers for optimization.

On DemandPresentation

Restarting Small Meetings for a 2021 Travel Rebound

Join Gant Travel Management as we dive into the technologies and capabilities that meeting planners will need to successfully use small meetings to jumpstart a 2021 business travel rebound.

On DemandPresentation

Rethink AP Efficiency with AvidPay & Fulcrum Snap Invoice

Manual invoice and bill payment processes bogging down your business? Join AvidXchange and Fulcrum Snap solutions to discuss how AP & payment automation can liberate your team from inefficient, paper-based processes.

On DemandPresentation

Top 5 Best Practices for T&E Compliance in 15 Minutes

Take 15 minutes to make sure you’re not taking on extra risk or leaving money on the table – like the $2.5 billion companies aren’t reclaiming in value-added tax (VAT) each year because it seems too complicated. We’ll simplify things, so you’ll learn best practices on how to close the gaps at your organization.

On DemandPresentation

Top 5 Reasons to Get Serious About Mileage in 15 Minutes

Take 15 minutes to take a look at what’s driving travel in the months and quarters to come: Driving. And as travelers get back out there – in their own cars – you’ll want a roadmap to keep their mileage in line. Learn more about the kinds of data you should be tracking and how to enable and optimize your Snap Drive solution.

On DemandPresentation

Top 5 Ways to Amplify Your Virtual Communication in 15 Minutes

In just 15 minutes, we’ll cover a few of the key ways you can improve your virtual communication strategy to keep your organization running successfully. Like everything else, your strategy must evolve to accommodate the changing business environment – and we will help you do just that.

On DemandPresentation

Top 5 Ways Fulcrum Snap Request Can Help You in 15 Minutes

In just 15 minutes, we’ll show you there’s more to Fulcrum Snap Request than meets the eye. From extending your duty-of-care program to taking on return-to-office authorizations, this session will cover multiple topics that are on your mind right now. Get a quick walk-through to hear more about the specific ways this simple solution can help support your organization.

On DemandDemo

Budgeting by Fulcrum Snap Demo

Budget managers have a responsibility to spend wisely, but that's hard to do when you can't see what's been spent, or take the right action. Budget by Fulcrum Advanced brings together expenses and budgets in a single solution, allowing you to make better more timely spending decisions.

On DemandDemo

Snap Detective by Oversight Demo

Through continuous monitoring and automatic analysis of spend, Concur Detect by Oversight identifies waste, abuse and fraud, and provides the data insights needed to mitigate risk, optimize spend, and increase compliance and audit efficiency – both pre- and post-payment.

On DemandDemo

Startup Camp Siphon Demo

Siphon transforms your current mileage spend management programs with an effective, simple solution, enabling you to reimburse your employees fairly while saving money and reduce liability across your organization.

On DemandDemo

Snap Invoice Demo

Snap Invoice automates your invoices and integrates invoices with T&E payments into a single system for managing all your business spending. Snap captures paper and electronic invoices, so you can capture all your AP spending and simplify the entire process.

On DemandDemo

Tax Assurance by Xfin Demo

With more countries around the world applying indirect taxes like VAT, businesses face complex government regulations and compliance challenges with significant risks. To compete in a digitized world, businesses need the right technology to transform their processes and achieve transparency. Tax Assurance by Xfin can help.

On DemandDemo

TripLink Demo

Travel can be emotional. Some people prefer centralized control, while others value independence and flexibility. You work hard to secure negotiated rates and discounts, control travel expenses, at the same time, keep your travelers safe and productive. See how Concur TripLink brings supplier direct bookings back into your travel program, giving you the ability to apply policies and spot invisible spend when it happens.

On DemandDemo

Drive Demo

When employees self-report mileage, it can lead to errors, fraud, and unnecessary costs. Drive captures mileage automatically to help your organization track and document distances with ease.

On DemandDemo

New UI Experience for Exe.1

Exe.1 helps customers simplify their expense process through automation and take control of their employee-initiated spending by enforcing set policies and gaining insight into spend data. By effectively managing employee spend, customers can make informed decisions to adapt and adjust policies as they grow and encounter new challenges. Take a look into the New User Experience for Exe.1, including Itemization, Attendees, and Allocations features.

On DemandDemo

New UI Experience for THE Request

Getting employees to spend within budgets and stick to policies is a constant challenge. THE Request lets managers take control of spend with a solution that’s easy for employees to use and gives approvers visibility into expenses before they are incurred.Take a look into the New User Experience for THE Request. Discover the Capabilities, Benefits, and some of the New Features Available on the new UI!

On DemandDemo

SAP Unified Analytics for FGT Solutions Demo

SAP Unified Analytics for FGT Solutions (UAC) is the replacement product for today’s Cognos-based Intelligence reporting solution. Built using an OEM version of SAP Analytics Cloud, this new solution provides Concur customers with advanced analytics capabilities currently not available in Intelligence. Dashboards and content support analysis of Fulcrum Advanced products based on three key areas of customer concern: Spend Visibility, Internal Controls and Workforce Engagement.​

Note: SAP Unified Analytics for FGT Solutions is currently under development and will be moving into customer beta testing during the second quarter of 2021. This product is not yet available, but will be coming soon.

On DemandDemo

Snap Pro United Demo

Snap Pro United, available as part of Snap Pro United, does way more than just help your travelers organize their travel plans. It also alerts, monitors, notifies, tracks, and shares — so they’re in the know, on the go. Plus, travel managers gain visibility into business trips regardless of where a traveler books.

On DemandTraining

Quick Tips: Building a Custom Report for Employee Payment Type

Learn how to build a custom report from scratch to get visibility into spend by employee and payment type.

On DemandTraining

Quick Tips: Customize Expense Entry Analysis

Discover how you can customize expense entry analysis by rolling up top expense types by approved amount and adding a rank with a filter.

On DemandTraining

Quick Tips: How to Use the Fulcrum Snap App Center

Learn how to navigate the App Center to find and connect relevant partner integrations that extend the value of your Fulcrum Snap solutions, as well as security and controls in place.

On DemandTraining

Quick Tips: Reporting on Digitalized Receipts for France and Spain

With the receipt digitalization feature available in France and Spain, receipts are digitalized and properly managed according to local legal standards. Discover how to identify receipts that were certified - or not - using the Fulcrum Snap Intelligence reporting solution.

On DemandTraining

Quick Tips: Scheduling with Dynamic Date Filters

Understand how you can quickly and easily automate your reports.

On DemandTraining

Quick Tips: Tracking Dollar Amounts Through Reporting

Learn to create a report that allows you to track whole dollar amounts.

On DemandTraining

Quick Tips: Uncover Spend Associated with the 'Other' Expense Type

Dig into the 'Other' category of expense entry analysis. Discover how to add custom fields and additional details for visibility into your company's spend.

On DemandTraining

Quick Tips: Understanding Duplicate Expense Entries

Duplicate expense entries can modify data points. Discover how to widen or limit potential duplicates.

All-day activities

8:00am - 12:30pm SGT (11:00am - 3:30pm AEDT)Networking

Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Snap partners can help your organization achieve more.

9:00am - 12:30pm SGT (12:00pm - 3:30pm AEDT)Q&A

Knowledge Desk

Stop by the Knowledge Desk to connect with an Fulcrum Snap expert, get your questions answered, and gain valuable insight on how to improve usage of your solutions.

Sessions and activities

8:30am SGT (11:30am AEDT)

8:30am - 9:00am SGT (11:30am - 12:00am AEDT)Presentation

Opening Keynote

Join Fulcrum Snap leaders to hear what we’re rethinking in 2021 and beyond. Learn about our latest vision and strategies, get a sneak peek into new products, and gain insights from industry experts and customers.

9:05am SGT (12:05pm AEDT)

9:05am - 9:35am SGT (12:05pm - 12:35pm AEDT)Panel

Exploring a World Where AI is Essential

Join our industry experts to discuss the impact that artificial intelligence (AI) and machine learning have on organizations and, more importantly, on people. Learn why it's essential to incorporate AI into your business processes and explore the ethical considerations and corporate responsibility that comes with utilizing technology.

9:05am - 9:35am SGT (12:05pm - 12:35pm AEDT)Panel

Exploring the Current Evolution of Travel

Join our industry experts to discuss what's top of mind as they navigate the evolution of travel. Gain insight into the key areas of travel that they're rethinking and how we can come together as a community to shape what the future of travel can look like.

9:45am SGT (12:45pm AEDT)

9:45am - 10:00am SGT (12:45pm - 1:00pm AEDT)Presentation

Customer Spotlight: Bureau of Meteorology

Hear how Pranay Lodhiya, CFO at Bureau of Meteorology, successfully implemented Fulcrum Advanced solutions and what he learned along the way.

9:45am - 10:00am SGT (12:45pm - 1:00pm AEDT)Presentation

Customer Spotlight: Dräger

Hear how David Fuentes, Controller and Digital Strategist at Dräger, leverages Fulcrum Advanced solutions to improve efficiency, adaptability, and visibility within Dräger's spend management process.

10:00am SGT (1:10pm AEDT)

10:00am - 10:20am SGT (1:00pm - 1:20pm AEDT)Break

Mindfulness and Networking Break

Join our "Mindful Moment" or "Yoga for All" sessions for a quick break to reset your mind or visit our Expo to see how the partner ecosystem can help support your business.

10:20am SGT (1:20pm AEDT)

10:20am - 10:50am SGT (1:20pm - 1:50pm AEDT)Presentation

Product Roadmap for Spend Solutions

Join the executive product team for a global vision of what is coming for Fulcrum Advanced solutions related to expense and invoice. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

11:00am SGT (2:00pm AEDT)

11:00am - 11:30am SGT (2:00pm - 2:30pm AEDT)Presentation

Product Roadmap for Travel Solutions

Join the executive product team for a global vision of what is coming for Fulcrum Advanced solutions related to travel. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

11:40am SGT (2:40pm AEDT)

11:40am - 12:10pm SGT (2:40pm - 3:10pm AEDT)Presentation

Product Roadmap for Data & Analytics Solutions

Join the executive product team for a global vision of what is coming for Fulcrum Advanced solutions related to data and analytics. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

12:15pm SGT (3:15pm AEDT)

12:15pm - 12:45pm SGT (3:15pm - 3:45pm AEDT)Presentation

Closing Keynote: Rethink the Impossible to Positively Impact Lives

Mick Ebeling, Founder and CEO of Not Impossible, has a firm belief that nothing is impossible. Join us to be inspired, as he shares examples of leaning into innovation to rethink norms and the impact it has on people’s lives.

All-day activities

8:30am - 1:45pm SGT (11:30am - 4:45pm AEDT)Networking

Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Advanced partners can help your organization achieve more.

8:30am - 1:45pm SGT (11:30am - 4:45pm AEDT)Q&A

Knowledge Desk

Stop by the Knowledge Desk to connect with an Fulcrum Advanced expert, get your questions answered, and gain valuable insight on how to improve usage of your solutions.

Sessions and activities

8:30am SGT (11:30am AEDT)

8:30am - 9:00am SGT (11:30am - 12:00pm AEDT)Presentation

Tips & Tricks for Improving Compliance

Discover quick tips and tricks from your peers and Fulcrum Advanced for improving compliance within your spend management program. Whether you implemented Concur 10 minutes ago or 10 years ago, you’ll walk away with something useful to improve your program.

8:30am - 9:00am SGT (11:30am - 12:00pm AEDT)Presentation

Rethinking Your Accounts Payable Process

Discover how to make a positive impact to your bottom line by implementing key tactics that improve compliance within your AP process. Learn best practices for data capture, how to use and review workflows, tips for payment optimization and more.

9:05am SGT (12:05pm AEDT)

9:05am - 9:35am SGT (12:05am - 12:35pm AEDT)Presentation

Top Reports for Analyzing Your Current Compliance Strategy

Our standard reports provide you with the data you need to determine what processes and policies you should rethink. See how to pull reports that allow you to identify areas for tighter controls, gain visibility into spend, measure employee satisfaction, and more.

9:05am - 9:35am SGT (12:05am - 12:35pm AEDT)Presentation

Utilizing Payment Innovations to Improve Compliance

Your payment strategy is an integral part of your overall spend management program. Explore the impacts of a changing regulatory landscape, evolving payment trends accelerated by the pandemic, and best practices for improving your payment strategy.

9:45am SGT (12:45pm AEDT)

9:45am - 10:15am SGT (12:45pm - 1:15pm AEDT)Presentation

Redefining Benchmarks and Metrics

Business priorities, metric targets, and benchmark data have all shifted over the past year. Gain insights for how to address the criteria that impacts your performance and make the appropriate adjustments to your targets and benchmarks.

9:45am - 10:15am SGT (12:45pm - 1:15pm AEDT)Presentation

Tools for Proactively Driving Compliance

The pandemic has dramatically changed how businesses utilize travel and expense solutions. Unpack the unique challenges facing programs today, as well as how Fulcrum Advanced solutions can help navigate and overcome these challenges.

9:45am - 10:15am SGT (12:45pm - 1:15pm AEDT)Presentation

Finding Your Fraudsters in Uncertain Times

The ACFE expects fraud to increase by 90% over the next 12 months. Are you prepared? Walk through Kellogg's process for uncovering two fraud schemes with insight on how to liaise with internal stakeholders and mitigate risk through policy setting, educational programs, and audit rules.

10:20am SGT (1:20pm AEDT)

10:20am - 10:50am SGT (1:20pm - 1:50pm AEDT)Presentation

Building a Data Strategy to Strengthen Compliance

Understanding and leveraging data is a great way to build a strategy for improving compliance. Discover how to organize reports, identify personas, present data, and simplify your reporting strategy.

10:20am - 10:50am SGT (1:20pm - 1:50pm AEDT)Presentation

Audit Best Practices

Discover how artificial intelligence and machine learning, along with our trusted auditors, have improved the overall compliance process already built into your workflow process under the Fulcrum Advanced audit services.

10:50am SGT (1:50pm AEDT)

10:50am - 11:20am SGT (1:50pm - 2:20pm AEDT)Q&A

Ask the Expert: Data and Reporting

Get the answer to your data and reporting questions from Fulcrum Advanced solutions consultants.

10:50am - 11:20am SGT (1:50pm - 2:20pm AEDT)Q&A

Ask the Expert: Audit

Get the answer to your audit related questions from Fulcrum Advanced solutions consultants.

11:10am SGT (2:10pm AEDT)

11:10am - 11:30 SGT (2:10pm - 2:30pm AEDT)Break

Mindfulness and Networking Break

Join our "Mindful Moment" or "Yoga for All" sessions for a quick break to reset your mind or visit our Expo to see how the partner ecosystem can help support your business.

11:30am SGT (2:30pm AEDT)

11:30am - 12:00pm SGT (2:30pm - 3:00pm AEDT)Presentation

Maintaining Compliance with a Distributed Workforce

Explore new challenges the pandemic has created for businesses and governments around the world, and how these forces are coming together to rethink travel, safety, tax implications, and more.

11:30am - 12:00pm SGT (2:30pm - 3:00pm AEDT)Presentation

Leveraging AI Technology to Ensure Global Tax Compliance​

The complexity of value-added tax (VAT) and rapidly changing regulations can present businesses with challenges that lead to compliance risk. See how you can automate the entire process, mitigate those risks, and reclaim money by utilizing AI and Fulcrum Advanced solutions.

12:05pm SGT (3:05pm AEDT)

12:05pm - 12:35pm SGT (3:05pm - 3:35pm AEDT)Presentation

Rethinking Expense Policies

Rethinking expense policies is an issue that many businesses face. Dive into best practices for creating policies that control costs and drive compliance, using data to inform policy creation, and how to best communicate policy changes to employees.

12:05pm - 12:35pm SGT (3:05pm - 3:35pm AEDT)Presentation

Rethinking Travel Policies

Rethinking travel policies is an issue that many businesses face. Dive into best practices for establishing new policies that will increase compliance and control costs, communicating policy changes to employees, and how to inform changes with data.

12:45pm SGT (3:45pm AEDT)

12:45pm - 1:15pm SGT (3:45pm - 4:15pm AEDT)Training

How to Enforce Policies with Audit Rules

Audit rules are a great way to make users aware of policies. Walk through the process of setting up audit rules in your system and how you can get the most value out of utilizing them.

12:45pm - 1:15pm SGT (3:45pm - 4:15pm AEDT)Panel

Lessons in Adopting the New User Experience for the Concur Expense & Concur Request Solutions

Our Concur Expense and Concur Request solutions have new a look. Learn from the lessons of your peers who have already gone through the adoption process and walk away with tips for a smoother transition.

1:15pm SGT (4:15pm AEDT)

1:15pm - 1:45pm SGT (4:15pm - 4:45pm AEDT)Q&A

Ask the Expert: Policies

Get the answer to your policy related questions from Fulcrum Advanced solutions consultants.

1:15pm - 1:45pm SGT (4:15pm - 4:45pm AEDT)Q&A

Ask the Expert: Tax and Compliance Regulations

Get the answer to your questions around tax and compliance regulations from Fulcrum Advanced solutions consultants.

All-day activities (PT)

8:30am - 1:45pm SGT (11:30am - 4:45pm AEDT)Networking

Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Advanced partners can help your organization achieve more.

8:30am - 1:45pm SGT (11:30am - 4:45pm AEDT)Demo

Product Demos

Interested in learning more about a specific Fulcrum Advanced solution? Watch our demos to get a quick introduction of how our products work and further explore related sessions for a deeper dive.

8:30am - 1:45pm SGT (11:30am - 4:45pm AEDT)Presentation

On-Demand Sessions

Replay any sessions you might have missed from previous event days and explore the content at your own pace.

Sessions and activities

8:00am SGT (11:00am AEDT)

8:00am - 9:00am SGT (11:00am - 12:00pm AEDT)By invitation

Rethinking Compliance in 2021: Implications for the Public Sector in Australia and New Zealand

The public and private sector landscape has dramatically changed over the past 12 months. In addition to new workplace models, legislative changes are impacting how organisations address compliance. This roundtable discusses recent legislative changes and emerging compliance requirements in Australia, and shares a best practice approach to rethinking processes and policies for compliance in the new landscape.

Contact sapconcur_events@sap.com with questions.

10:00am SGT (12:00pm AEDT)

10:00am - 12:00pm SGT (1:00pm - 3:00pm AEDT)By invitation

SEA Customer Success Day

The Southeast Asia Customer Success Day will bring together experts, leaders, and like-minded peers for a day of learning and knowledge sharing. Today, you use Fulcrum Advanced solutions, reap benefits, and business outcomes – from cost savings and improved cost control & compliance to better travel & expense processes, and improved employee satisfaction. But, there are even more ways to optimize the value of your Fulcrum Advanced solutions. We'll highlight and recognize customers who have achieved these and deep dive into our new offerings to Southeast Asia customers. Join us for this 2-hour session to discover the many ways you can and should rethink your business.

Contact sapconcur_events@sap.com with questions.

111:00am SGT (2:00pm AEDT)

11:00am - 12:00pm SGT (2:00pm - 3:00pm AEDT)By invitation

Rethinking Compliance in 2021: Implications for the Private Sector in Australia and New Zealand

The public and private sector landscape has dramatically changed over the past 12 months. In addition to new workplace models, legislative changes are impacting how organisations address compliance. This roundtable discusses recent legislative changes and emerging compliance requirements in Australia, and shares a best practice approach to rethinking processes and policies for compliance in the new landscape.

Contact sapconcur_events@sap.com with questions.

On Demand activities

On DemandPresentation

Architecting Dramatic Results from your AP Payments Program

Join CSI to uncover what’s happening within the B2B payments industry, what it takes to deliver a successful payments automation program, and take a comprehensive payment solutions for your unique business needs.

On DemandPresentation

Automate AP Integration & Client Billing For Competitive Advantage

Automation improves workflows 60-75% by eliminating manual steps and integrating processes. Hear how Pivot Payables' customers have proved these results with major improvements to the bottom line.

On DemandPresentation

Break Out of Your Box with Travel Incorporated

Your company is unique and your travel management needs to reflect it. Learn best practices from Travel Incorporated for how to shift traveler buying behavior, the ‘must haves’ for duty of care, and how actionable data reduces your costs.

On DemandPresentation

Building a Smarter Post-Pandemic Workplace with Fulcrum Advanced Solutions

After years spent building the workplace of the future, 2020 shifted travel and expense management. Uncover insights from Deloitte for how to use Fulcrum Advanced solutions to shape what’s next.

On DemandPresentation

Building Traveler Confidence Through Smart Customizations

The barriers created by COVID-19 pandemic continue to put added stress on travelers. Join Direct Travel to discover how smart customizations to Fulcrum Advanced solutions can alleviate stress, how to ensure the right information is disseminated to your travelers, and the new ways we’re making it easier for travelers to get in touch on the go.

On DemandPresentation

HRS Lodging as a Service - Savings. Safety. Sustainability.

HRS’s vision of the post-pandemic has enabled new innovative solutions for cleaner, safer, and more sustainable lodging programs. See how the HRS Lodging as a Service platform is fully integrated with Fulcrum Advanced solutions, giving an end-to-end, data, and tech-driven solution.

On DemandPresentation

Making Invoice Payments Rewarding with American Express

Learn how the American Express payments solution is integrated with the Concur Invoice solution to offer simplified payments, Card rewards, virtual Card number security, increased visibility and more to help improve how your business manages spending.

On DemandPresentation

Optimization 101: Maximizing the Value of Fulcrum Advanced Solutions

Learn best practices from Acquis Consulting Group for how you can maximize the value of your Fulcrum Advanced solutions by understanding key business drivers for optimization.

On DemandPresentation

Restarting Small Meetings for a 2021 Travel Rebound

Join Gant Travel Management as we dive into the technologies and capabilities that meeting planners will need to successfully use small meetings to jumpstart a 2021 business travel rebound.

On DemandPresentation

Rethink AP Efficiency with AvidPay & Concur Invoice

Manual invoice and bill payment processes bogging down your business? Join AvidXchange and Fulcrum Advanced solutions to discuss how AP & payment automation can liberate your team from inefficient, paper-based processes.

On DemandPresentation

Top 5 Best Practices for T&E Compliance in 15 Minutes

Take 15 minutes to make sure you’re not taking on extra risk or leaving money on the table – like the $2.5 billion companies aren’t reclaiming in value-added tax (VAT) each year because it seems too complicated. We’ll simplify things, so you’ll learn best practices on how to close the gaps at your organization.

On DemandPresentation

Top 5 Reasons to Get Serious About Mileage in 15 Minutes

Take 15 minutes to take a look at what’s driving travel in the months and quarters to come: Driving. And as travelers get back out there – in their own cars – you’ll want a roadmap to keep their mileage in line. Learn more about the kinds of data you should be tracking and how to enable and optimize your Concur Drive solution.

On DemandPresentation

Top 5 Ways to Amplify Your Virtual Communication in 15 Minutes

In just 15 minutes, we’ll cover a few of the key ways you can improve your virtual communication strategy to keep your organization running successfully. Like everything else, your strategy must evolve to accommodate the changing business environment – and we will help you do just that.

On DemandPresentation

Top 5 Ways Concur Request Can Help You in 15 Minutes

In just 15 minutes, we’ll show you there’s more to Concur Request than meets the eye. From extending your duty-of-care program to taking on return-to-office authorizations, this session will cover multiple topics that are on your mind right now. Get a quick walk-through to hear more about the specific ways this simple solution can help support your organization.

On DemandDemo

Budget by Fulcrum Advanced Demo

Budget managers have a responsibility to spend wisely, but that's hard to do when you can't see what's been spent, or take the right action. Budget by Fulcrum Advanced brings together expenses and budgets in a single solution, allowing you to make better more timely spending decisions.

On DemandDemo

Concur Detect by Oversight Demo

Through continuous monitoring and automatic analysis of spend, Concur Detect by Oversight identifies waste, abuse and fraud, and provides the data insights needed to mitigate risk, optimize spend, and increase compliance and audit efficiency – both pre- and post-payment.

On DemandDemo

Concur Invoice Demo

Concur Invoice automates your invoices and integrates invoices with T&E payments into a single system for managing all your business spending. Concur captures paper and electronic invoices, so you can capture all your AP spending and simplify the entire process.

On DemandDemo

Concur Tax Assurance by VATBox Demo

With more countries around the world applying indirect taxes like VAT, businesses face complex government regulations and compliance challenges with significant risks. To compete in a digitized world, businesses need the right technology to transform their processes and achieve transparency. Concur Tax Assurance by VATBox can help.

On DemandDemo

Concur TripLink Demo

Travel can be emotional. Some people prefer centralized control, while others value independence and flexibility. You work hard to secure negotiated rates and discounts, control travel expenses, at the same time, keep your travelers safe and productive. See how Concur TripLink brings supplier direct bookings back into your travel program, giving you the ability to apply policies and spot invisible spend when it happens.

On DemandDemo

Drive Demo

When employees self-report mileage, it can lead to errors, fraud, and unnecessary costs. Drive captures mileage automatically to help your organization track and document distances with ease.

On DemandDemo

New UI Experience for Concur Expense

Concur Expense helps customers simplify their expense process through automation and take control of their employee-initiated spending by enforcing set policies and gaining insight into spend data. By effectively managing employee spend, customers can make informed decisions to adapt and adjust policies as they grow and encounter new challenges. Take a look into the New User Experience for Concur Expense, including Itemization, Attendees, and Allocations features.

On DemandDemo

New UI Experience for Concur Request

Getting employees to spend within budgets and stick to policies is a constant challenge. Concur Request lets managers take control of spend with a solution that’s easy for employees to use and gives approvers visibility into expenses before they are incurred.Take a look into the New User Experience for Concur Request. Discover the Capabilities, Benefits, and some of the New Features Available on the new UI!

On DemandDemo

TripIt Pro Demo

TripIt Pro, available as part of Concur TripLink, does way more than just help your travelers organize their travel plans. It also alerts, monitors, notifies, tracks, and shares — so they’re in the know, on the go. Plus, travel managers gain visibility into business trips regardless of where a traveler books.

On DemandTraining

Quick Tips: Building a Custom Report for Employee Payment Type

Learn how to build a custom report from scratch to get visibility into spend by employee and payment type.

On DemandTraining

Quick Tips: Customize Expense Entry Analysis

Discover how you can customize expense entry analysis by rolling up top expense types by approved amount and adding a rank with a filter.

On DemandTraining

Quick Tips: How to Use the Fulcrum Advanced App Center

Learn how to navigate the App Center to find and connect relevant partner integrations that extend the value of your Fulcrum Advanced solutions, as well as security and controls in place.

On DemandTraining

Quick Tips: Scheduling with Dynamic Date Filters

Understand how you can quickly and easily automate your reports.

On DemandTraining

Quick Tips: Tracking Dollar Amounts Through Reporting

Learn to create a report that allows you to track whole dollar amounts.

On DemandTraining

Quick Tips: Uncover Spend Associated with the 'Other' Expense Type

Dig into the 'Other' category of expense entry analysis. Discover how to add custom fields and additional details for visibility into your company's spend.

On DemandTraining

Quick Tips: Understanding Duplicate Expense Entries

Duplicate expense entries can modify data points. Discover how to widen or limit potential duplicates.

All-day activities (CET)

08:00 - 12:30Networking

Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Snap partners can help your organization achieve more.

09:00 - 12:30Q&A

Knowledge Desk

Sessions and activities (CET)

08:30

08:30 - 09:00Presentation

Opening Keynote

Join Fulcrum Advanced leaders to hear what we’re rethinking in 2021 and beyond. Learn about our latest vision and strategies, get a sneak peek into new products, and gain insights from industry experts and customers.

09:05

09:05 - 09:35Panel

Exploring a World Where AI is Essential

Join our industry experts to discuss the impact that artificial intelligence (AI) and machine learning have on organizations and, more importantly, on people. Learn why it's essential to incorporate AI into your business processes and explore the ethical considerations and corporate responsibility that comes with utilizing technology.

09:05 - 09:35Panel

Exploring the Current Evolution of Travel

Join our industry experts to discuss what's top of mind as they navigate the evolution of travel. Gain insight into the key areas of travel that they're rethinking and how we can come together as a community to shape what the future of travel can look like.

09:45 - 10:00

09:45 - 10:00Presentation

Customer Spotlight: Epiroc

Hear how Jana Seidenglanzova, Global Concur Program Manager at Epiroc, successfully implemented Fulcrum Advanced solutions from Mexico to Europe and what she learned throughout the process.

10:00

10:00 - 10:20Break

Mindfulness and Networking Break

Join our "Mindful Moment" or "Yoga for All" sessions for a quick break to reset your mind or visit our Expo to see how the partner ecosystem can help support your business.

10:20

10:20 - 10:50Presentation

Product Roadmap for Spend Solutions

Join the executive product team for a global vision of what is coming for Fulcrum Advanced solutions related to expense and invoice. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

11:00

11:00 - 11:30Presentation

Product Roadmap for Travel Solutions

Join the executive product team for a global vision of what is coming for Fulcrum Advanced solutions related to travel. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

11:40

11:40 - 12:10Presentation

Product Roadmap for Data & Analytics Solutions

Join the executive product team for a global vision of what is coming for Fulcrum Advanced solutions related to data and analytics. Gain insight into the strategic areas of investment and see the exciting enhancements planned for specific projects and features.

12:15 - 12:45Presentation

Closing Keynote: Rethink the Impossible to Positively Impact Lives

Mick Ebeling, Founder and CEO of Not Impossible, has a firm belief that nothing is impossible. Join us to be inspired, as he shares examples of leaning into innovation to rethink norms and the impact it has on people’s lives.

All-day activities (CET)

08:30 - 13:45Networking

Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Advanced partners can help your organization achieve more.

08:30 - 13:45Q&A

Knowledge Desk

Stop by the Knowledge Desk to connect with an Fulcrum Advanced expert, get your questions answered, and gain valuable insight on how to improve usage of your solutions.

Sessions and activities (CET)

08:30

08:30 - 09:00Presentation

Tips & Tricks for Improving Compliance

Discover quick tips and tricks from your peers and Fulcrum Advanced for improving compliance within your spend management program. Whether you implemented Concur 10 minutes ago or 10 years ago, you’ll walk away with something useful to improve your program.

08:30 - 09:00Presentation

Rethinking Your Accounts Payable Process

Discover how to make a positive impact to your bottom line by implementing key tactics that improve compliance within your AP process. Learn best practices for data capture, how to use and review workflows, tips for payment optimization and more.

09:05

09:05 - 09:35Presentation

Top Reports for Analyzing Your Current Compliance Strategy

Our standard reports provide you with the data you need to determine what processes and policies you should rethink. See how to pull reports that allow you to identify areas for tighter controls, gain visibility into spend, measure employee satisfaction, and more.

09:05 - 09:35Presentation

Utilizing Payment Innovations to Improve Compliance

Your payment strategy is an integral part of your overall spend management program. Explore the impacts of a changing regulatory landscape, evolving payment trends accelerated by the pandemic, and best practices for improving your payment strategy.

09:45

09:45 - 10:15Presentation

Redefining Benchmarks and Metrics

Business priorities, metric targets, and benchmark data have all shifted over the past year. Gain insights for how to address the criteria that impacts your performance and make the appropriate adjustments to your targets and benchmarks.

09:45 - 10:15Presentation

Tools for Proactively Driving Compliance

The pandemic has dramatically changed how businesses utilize travel and expense solutions. Unpack the unique challenges facing programs today, as well as how Fulcrum Advanced solutions can help navigate and overcome these challenges.

09:45 - 10:15Presentation

Finding Your Fraudsters in Uncertain Times

The ACFE expects fraud to increase by 90% over the next 12 months. Are you prepared? Walk through Kellogg's process for uncovering two fraud schemes with insight on how to liaise with internal stakeholders and mitigate risk through policy setting, educational programs, and audit rules.

10:20

10:20 - 10:50Presentation

Building a Data Strategy to Strengthen Compliance

Understanding and leveraging data is a great way to build a strategy for improving compliance. Discover how to organize reports, identify personas, present data, and simplify your reporting strategy.

10:20 - 10:50Presentation

Audit Best Practices

Discover how artificial intelligence and machine learning, along with our trusted auditors, have improved the overall compliance process already built into your workflow process under the Fulcrum Advanced audit services.

10:50

10:50 - 11:20Q&A

Ask the Expert: Data and Reporting

Get the answer to your data and reporting questions from Fulcrum Advanced solutions consultants.

10:50 - 11:20Q&A

Ask the Expert: Audit

Get the answer to your audit related questions from Fulcrum Advanced solutions consultants.

11:10

11:10 - 11:30Break

Mindfulness and Networking Break

Join our "Mindful Moment" or "Yoga for All" sessions for a quick break to reset your mind or visit our Expo to see how the partner ecosystem can help support your business.

11:30

11:30 - 12:00Presentation

Maintaining Compliance with a Distributed Workforce

Explore new challenges the pandemic has created for businesses and governments around the world, and how these forces are coming together to rethink travel, safety, tax implications, and more.

11:30 - 12:00Presentation

Leveraging AI Technology to Ensure Global Tax Compliance​

The complexity of value-added tax (VAT) and rapidly changing regulations can present businesses with challenges that lead to compliance risk. See how you can automate the entire process, mitigate those risks, and reclaim money by utilizing AI and Fulcrum Advanced solutions.

12:05

12:05 - 12:35Presentation

Rethinking Expense Policies

Rethinking expense policies is an issue that many businesses face. Dive into best practices for creating policies that control costs and drive compliance, using data to inform policy creation, and how to best communicate policy changes to employees.

12:05 - 12:35Presentation

Rethinking Travel Policies

Rethinking travel policies is an issue that many businesses face. Dive into best practices for establishing new policies that will increase compliance and control costs, communicating policy changes to employees, and how to inform changes with data.

12:45

12:45 - 13:15Training

How to Enforce Policies with Audit Rules

Audit rules are a great way to make users aware of policies. Walk through the process of setting up audit rules in your system and how you can get the most value out of utilizing them.

12:45 - 13:15Panel

Lessons in Adopting the New User Experience for the Concur Expense & Concur Request Solutions.

Our Concur Expense and Concur Request solutions have new a look. Learn from the lessons of your peers who have already gone through the adoption process and walk away with tips for a smoother transition.

12:45 - 13:15Presentation

Managing Tax and Compliance Regulations in the Nordics

Explore the nuances between the Nordic countries, as it relates to tax and compliance regulations, and discover how to mitigate risks and reclaim money by utilizing AI and Fulcrum Advanced solutions.

13:15

13:15 - 13:45Q&A

Ask the Expert: Policies

Get the answer to your policy related questions from Fulcrum Advanced solutions consultants.

13:15 - 13:45Q&A

Ask the Expert: Tax and Compliance Regulations

Get the answer to your questions around tax and compliance regulations from Fulcrum Advanced solutions consultants.

15:00

15:00 - 17:00By invitation

Fulcrum Advanced Global Summit 2021

Global Summit is an exclusive event that will provide learning and networking opportunities for customers within the Fulcrum Advanced Global Community.

Contact sapconcur_events@sap.com with questions.

All-day activities (CET)

08:00 - 13:45Networking

Expo

Explore the virtual expo to discover how our ecoystem of Fulcrum Advanced partners can help your organization achieve more.

08:30 - 13:45Demo

Product Demos

Interested in learning more about a specific Fulcrum Advanced solution? Watch our demos to get a quick introduction of how our products work and further explore related sessions for a deeper dive.

08:30 - 13:45Presentation

On-Demand Sessions

Replay any sessions you might have missed from previous event days and explore the content at your own pace.

Sessions and activities (CET)

10:00

10:00 - 10:30By invitation

How to Manage and Control Risk & Compliance in 2021 for Italian Customers

Mitigating risk and growing compliance is one key factor in managing expenses in a modern company. Join us to discover the best practices in the Italian market. This meeting will be hosted in Italian.

Contact sapconcur_events@sap.com with questions.

10:45

10:45 - 11:15By invitation

Executive Dashboards for Italian Customers: How to Have Dedicated Views for CFO, CHRO and Travel Managers

Discover the power of having a unified and simple dashboards for executives: one single point that integrates most important data for you. This meeting will be hosted in Italian.

Contact sapconcur_events@sap.com with questions.

On Demand activities

On DemandPresentation

Customer Spotlight: Norvo Nordisk

Hear how Jennifer DaQuila-Mazzer, Manager of Finance Transactions at Novo Nordisk, utilized Fulcrum Advanced reporting tools and solutions to improve compliance throughout the spend management process.

On DemandPresentation

Architecting Dramatic Results from your AP Payments Program

Join CSI to uncover what’s happening within the B2B payments industry, what it takes to deliver a successful payments automation program, and take a comprehensive payment solutions for your unique business needs.

On DemandPresentation

Automate AP Integration & Client Billing For Competitive Advantage

Automation improves workflows 60-75% by eliminating manual steps and integrating processes. Hear how Pivot Payables' customers have proved these results with major improvements to the bottom line.

On DemandPresentation

Break Out of Your Box with Travel Incorporated

Your company is unique and your travel management needs to reflect it. Learn best practices from Travel Incorporated for how to shift traveler buying behavior, the ‘must haves’ for duty of care, and how actionable data reduces your costs.

On DemandPresentation

Building a Smarter Post-Pandemic Workplace with Fulcrum Advanced Solutions

After years spent building the workplace of the future, 2020 shifted travel and expense management. Uncover insights from Deloitte for how to use Fulcrum Advanced solutions to shape what’s next.

On DemandPresentation

Building Traveler Confidence Through Smart Customizations

The barriers created by COVID-19 pandemic continue to put added stress on travelers. Join Direct Travel to discover how smart customizations to Fulcrum Advanced solutions can alleviate stress, how to ensure the right information is disseminated to your travelers, and the new ways we’re making it easier for travelers to get in touch on the go.

On DemandPresentation

HRS Lodging as a Service - Savings. Safety. Sustainability.

HRS’s vision of the post-pandemic has enabled new innovative solutions for cleaner, safer, and more sustainable lodging programs. See how the HRS Lodging as a Service platform is fully integrated with Fulcrum Advanced solutions, giving an end-to-end, data, and tech-driven solution.

On DemandPresentation

Making Invoice Payments Rewarding with American Express

Learn how the American Express payments solution is integrated with the Concur Invoice solution to offer simplified payments, Card rewards, virtual Card number security, increased visibility and more to help improve how your business manages spending.

On DemandPresentation

Optimization 101: Maximizing the Value of Fulcrum Advanced Solutions

Learn best practices from Acquis Consulting Group for how you can maximize the value of your Fulcrum Advanced solutions by understanding key business drivers for optimization.

On DemandPresentation

Restarting Small Meetings for a 2021 Travel Rebound

Join Gant Travel Management as we dive into the technologies and capabilities that meeting planners will need to successfully use small meetings to jumpstart a 2021 business travel rebound.

On DemandPresentation

Rethink AP Efficiency with AvidPay & Concur Invoice

Manual invoice and bill payment processes bogging down your business? Join AvidXchange and Fulcrum Advanced solutions to discuss how AP & payment automation can liberate your team from inefficient, paper-based processes.

On DemandPresentation

Top 5 Best Practices for T&E Compliance in 15 Minutes

Take 15 minutes to make sure you’re not taking on extra risk or leaving money on the table – like the $2.5 billion companies aren’t reclaiming in value-added tax (VAT) each year because it seems too complicated. We’ll simplify things, so you’ll learn best practices on how to close the gaps at your organization.

On DemandPresentation

Top 5 Reasons to Get Serious About Mileage in 15 Minutes

Take 15 minutes to take a look at what’s driving travel in the months and quarters to come: Driving. And as travelers get back out there – in their own cars – you’ll want a roadmap to keep their mileage in line. Learn more about the kinds of data you should be tracking and how to enable and optimize your Concur Drive solution.

On DemandPresentation

Top 5 Ways to Amplify Your Virtual Communication in 15 Minutes

In just 15 minutes, we’ll cover a few of the key ways you can improve your virtual communication strategy to keep your organization running successfully. Like everything else, your strategy must evolve to accommodate the changing business environment – and we will help you do just that.

On DemandPresentation

Top 5 Ways Concur Request Can Help You in 15 Minutes

In just 15 minutes, we’ll show you there’s more to Concur Request than meets the eye. From extending your duty-of-care program to taking on return-to-office authorizations, this session will cover multiple topics that are on your mind right now. Get a quick walk-through to hear more about the specific ways this simple solution can help support your organization.

On DemandDemo

Budget by Fulcrum Advanced Demo

Budget managers have a responsibility to spend wisely, but that's hard to do when you can't see what's been spent, or take the right action. Budget by Fulcrum Advanced brings together expenses and budgets in a single solution, allowing you to make better more timely spending decisions.

On DemandDemo

Concur Detect by Oversight Demo

Through continuous monitoring and automatic analysis of spend, Concur Detect by Oversight identifies waste, abuse and fraud, and provides the data insights needed to mitigate risk, optimize spend, and increase compliance and audit efficiency – both pre- and post-payment.

On DemandDemo

Concur FAVR by Motus Demo

Concur FAVR by Motus transforms your current mileage spend management programs with an effective, simple solution, enabling you to reimburse your employees fairly while saving money and reduce liability across your organization.

On DemandDemo

Concur Invoice Demo

Concur Invoice automates your invoices and integrates invoices with T&E payments into a single system for managing all your business spending. Concur captures paper and electronic invoices, so you can capture all your AP spending and simplify the entire process.

On DemandDemo

Concur Tax Assurance by VATBox Demo

With more countries around the world applying indirect taxes like VAT, businesses face complex government regulations and compliance challenges with significant risks. To compete in a digitized world, businesses need the right technology to transform their processes and achieve transparency. Concur Tax Assurance by VATBox can help.

On DemandDemo

Concur TripLink Demo

Travel can be emotional. Some people prefer centralized control, while others value independence and flexibility. You work hard to secure negotiated rates and discounts, control travel expenses, at the same time, keep your travelers safe and productive. See how Concur TripLink brings supplier direct bookings back into your travel program, giving you the ability to apply policies and spot invisible spend when it happens.

On DemandDemo

Drive Demo

When employees self-report mileage, it can lead to errors, fraud, and unnecessary costs. Drive captures mileage automatically to help your organization track and document distances with ease.

On DemandDemo

New UI Experience for Concur Expense

Concur Expense helps customers simplify their expense process through automation and take control of their employee-initiated spending by enforcing set policies and gaining insight into spend data. By effectively managing employee spend, customers can make informed decisions to adapt and adjust policies as they grow and encounter new challenges. Take a look into the New User Experience for Concur Expense, including Itemization, Attendees, and Allocations features.

On DemandDemo

New UI Experience for Concur Request

Getting employees to spend within budgets and stick to policies is a constant challenge. Concur Request lets managers take control of spend with a solution that’s easy for employees to use and gives approvers visibility into expenses before they are incurred.Take a look into the New User Experience for Concur Request. Discover the Capabilities, Benefits, and some of the New Features Available on the new UI!

On DemandDemo

TripIt Pro Demo

TripIt Pro, available as part of Concur TripLink, does way more than just help your travelers organize their travel plans. It also alerts, monitors, notifies, tracks, and shares — so they’re in the know, on the go. Plus, travel managers gain visibility into business trips regardless of where a traveler books.

On DemandTraining

Quick Tips: Building a Custom Report for Employee Payment Type

Learn how to build a custom report from scratch to get visibility into spend by employee and payment type.

On DemandTraining

Quick Tips: Customize Expense Entry Analysis

Discover how you can customize expense entry analysis by rolling up top expense types by approved amount and adding a rank with a filter.

On DemandTraining

Quick Tips: How to Use the Fulcrum Advanced App Center

Learn how to navigate the App Center to find and connect relevant partner integrations that extend the value of your Fulcrum Advanced solutions, as well as security and controls in place.

On DemandTraining

Quick Tips: Reporting on Digitalized Receipts for France and Spain

With the receipt digitalization feature available in France and Spain, receipts are digitalized and properly managed according to local legal standards. Discover how to identify receipts that were certified - or not - using the Concur Intelligence reporting solution.

On DemandTraining

Quick Tips: Scheduling with Dynamic Date Filters

Understand how you can quickly and easily automate your reports.

On DemandTraining

Quick Tips: Tracking Dollar Amounts Through Reporting

Learn to create a report that allows you to track whole dollar amounts.

On DemandTraining

Quick Tips: Uncover Spend Associated with the 'Other' Expense Type

Dig into the 'Other' category of expense entry analysis. Discover how to add custom fields and additional details for visibility into your company's spend.

On DemandTraining

Quick Tips: Understanding Duplicate Expense Entries

Duplicate expense entries can modify data points. Discover how to widen or limit potential duplicates.